Return, Refund & Exchange Policy

Last Updated: June 2026

At WATEHA BEAUTY, customer satisfaction is important to us. Due to the hygienic nature of beauty and makeup products, we maintain strict policies regarding returns, refunds, and exchanges to ensure the safety and quality of our products for all customers.

Returns

We do not accept returns on any products purchased through our website. All sales are considered final once an order has been placed and delivered.

Exchanges

For hygiene and safety reasons, we do not offer exchanges on any beauty, cosmetic, or makeup products.

Refunds

We do not provide refunds for products that have been delivered successfully and are in good condition.

Damaged or Incorrect Products

If you receive a product that is damaged during shipping or if you receive an incorrect item, please contact us within 24 hours of receiving your order.

To help us investigate the issue, please provide:

• Your order number
• Clear photographs of the product received
• Photographs showing any damage or issue

Each case will be reviewed and assessed individually. Any resolution, replacement, store credit, or other action will be determined at the sole discretion of WATEHA BEAUTY after examining the submitted information.

Contact Us

If you have any questions regarding this policy or need assistance with an order, please contact us using the details below:

Email: Wateehabeauty@hotmail.com

Contact Page:
https://watehabeauty.ae/contact-us/

By placing an order with WATEHA BEAUTY, you acknowledge and agree to this Return, Refund & Exchange Policy.